• Features

      Products

      Project Management

      Turning plans into results, on time and on target.

      Time Tracking

      Accurate time tracking for better planning.

      Team Management

      Guiding teams from coordination to excellence.

      Workforce Management

      Employee scheduling

      Turning plans into results, on time and on target.

      Attendance tracking

      Accurate time tracking for better planning.

      Billing & invoicing

      Guiding teams from coordination to excellence.

      Productivity Insights

      Workforce analytics

      Turning plans into results, on time and on target.

      Time Tracking

      Accurate time tracking for better planning.

      Team Management

      Guiding teams from coordination to excellence.

      See it in action

      Maximize productivity with time tracking you can trust.

      Get Started
  • Schedule A Demo
  • Pricing
  • Resources
  • Help Center
  • Features

      Products

      Project Management

      Turning plans into results, on time and on target.

      Time Tracking

      Accurate time tracking for better planning.

      Team Management

      Guiding teams from coordination to excellence.

      Workforce Management

      Employee scheduling

      Turning plans into results, on time and on target.

      Attendance tracking

      Accurate time tracking for better planning.

      Billing & invoicing

      Guiding teams from coordination to excellence.

      Productivity Insights

      Workforce analytics

      Turning plans into results, on time and on target.

      Time Tracking

      Accurate time tracking for better planning.

      Team Management

      Guiding teams from coordination to excellence.

      See it in action

      Maximize productivity with time tracking you can trust.

      Get Started
  • Schedule A Demo
  • Pricing
  • Resources
  • Help Center
Start Free Trial

Shipping Policy

As a technology company, the majority of our products and services are digital in nature. Therefore, no physical shipping or handling is required. All digital products are delivered electronically through secure channels.

Delivery Methods

Upon successful purchase and payment confirmation, customers will receive access to their digital products through one or more of the following methods:

Email Delivery
  • A confirmation email containing download links, license keys (if applicable), and access instructions will be sent to the registered email address provided at checkout.
  • Please ensure your email address is accurate and accessible.
User Account Access
  • Customers with a registered account can log in to their dashboard to access purchased digital products directly.
  • Products remain available in the account as long as the customer maintains an active account and the product license or subscription remains valid.
Cloud-Based Delivery Systems
  • Some products or services may be accessible through secure cloud platforms or third-party systems.
  • In such cases, customers will receive login credentials or direct access links.
Delivery Timeline
  • Instant Delivery: Most digital products are delivered immediately after payment confirmation.
  • Processing Time: Occasionally, delivery may take up to 24 hours due to system updates, high server load, or manual verification.
  • Subscription Products: Access is granted upon activation of the subscription and remains available until the end of the billing cycle, provided payments are up to date.
Failed or Delayed Delivery

If you do not receive your product within 24 hours:

  • Check your spam/junk email folder.
  • Ensure your email address was entered correctly.
  • Contact our support team at support@primeteams.ai with your order details.

We will promptly investigate and ensure you receive your purchase.

Changes to This Policy

We may update this Shipping Policy from time to time to reflect changes in our services, delivery methods, or compliance requirements. Updates will be posted on this page, and it is the customer’s responsibility to review the policy periodically.